• Total revenues up by 12%
  • Focus on broadband data reflected in 56% increase in data traffic y/y
  • Stable customer base with predominance of contract customers

In the first nine months of this year, T-Mobile Czech Republic focused on monetizing mobile data, bringing new solutions to the market. The operator broadened its LTE potential, which covered 70% of the area as of September 30, by testing or introducing new technological features in its network (4x4 MIMO – March, Single RAN – September). Furthermore, it introduced the first Voice over LTE service (May) and announced its plans and projects in Internet of Things sector (a special IoT network – April, October, smart equipment offered – October). T-Mobile’s integrated operator strategy is proving effective: compared to the same period last year, its total revenues have increased by 11.6 percent. The company’s customer base has remained stable compared to the previous year, with the mobile customer base reaching almost 6 million. In the mobile sector, a steep growth in data consumption and a decrease in the average monthly revenue per user can be considered the most visible long-term trends.

“Our key priorities remain in two areas: to offer most reliable mobile services with a special focus on speed data and to convince B2B customers we are a flexible, well-rounded provider which can fulfill all their communication needs,” says Milan Vašina, Managing Director at T-Mobile Czech Republic. 


As of September 30, 2015, the number of T-Mobile´s mobile customers stayed at almost 6 million. More than 3.5 million customers (59% of the customer base) were using one of the contract tariff plans, 2.4 million opted for a prepaid service. The average monthly churn rate (i.e. the share of customers who decided to stop using the operator’s services) slightly increased y/y to 1.5%.

´000Q1–Q3/2014Q1–Q3/2015% y/y
Number of customers – mobile services 5,993 5,981 -0.2%
Contract customers 3,475 3,556 2.3%
Prepaid customers 2,518 2,425 -3.7%
Net adds162-20n/a
Contract customers 146 56 n/a
Prepaid customers 16 -75 n/a
Average monthly churn – mobile services 1.3% 1.5% 0.2%p

T-Mobile’s mobile customers called an average of 155 minutes per month during the first three quarters of this year, up 3.3% compared with the previous year. Consumption grew slightly even in the number of text messages, but data remained the fastest growing area: the volume of transmitted data increased by 55.9% compared with the same period of the previous year, reaching 11,687 terabytes.

 Financial indicators

The first nine months proved a slowdown in the decrease of the telecommunication market. T-Mobile has been partially compensating declining mobile service revenues without reducing investments in fast LTE roll-out. Total revenues from mobile and fixed-line services reached CZK 19.9 billion, with revenues from mobile services totaling CZK 13.6 billion. The average monthly revenue per user (ARPU) decreased year-on-year by 4.5% to CZK 253. Adoption and use of data services have been growing dramatically: the trend is mirrored in the share of non-voice services in ARPU from mobile services, which increased year-on-year by 7 percentage points to the record level of 44%.

CZKQ1–Q3/2014Q1–Q3/2015% y/y
Total revenues (million) 17,854 19,918 11.6%
Service revenues (million) – mobile services 14,224 13,611 -4.3%
EBITDA (million) (integrated services) 7,639 8,035 5.2%
EBITDA margin (EBITDA/total revenues) 42.8% 40.3% -2.5%p
ARPU – mobile services 265 253 -4.5%
Contract customers 385 363 -5.7%
Prepaid customers 99 94 -5.1%
Non-voice % of ARPU – mobile services 37% 44% 7%p

Figures published from Q1/2015 are consolidated figures with GTS. 

More information on T-Mobile’s activities in Q3 2015 is available here.

About the Company

T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, is with its almost 6.2 million customers the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to converged telecommunications services, it offers TV and comprehensive ICT solutions. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists), www.t-mobile.cz/pomahame (information on the company’s CSR activities) and www.rozjezdy.cz (T-Mobile Takeoffs of the Year – a program to support small businesses).

Contact details of the press unit: press@t-press.cz.