New roaming rates for EU countries

  • Outgoing calls priced at CZK 11.93/min., incoming calls at CZK 4.58/min.
  • Text messages will cost CZK 3.36 each incl. VAT
  • New limits for data roaming

Prague, 25 June 2010 - Effective 1 July 2010, T-Mobile is offering new, lower rates for incoming and outgoing calls and text messages in 26 EU member states and three European Economic Area (EEA) countries. Beginning in July, T-Mobile is also introducing data roaming limits that will help users to keep their bills for using the internet abroad (particularly in the EU) under control.

For outgoing calls in the EU and EEA (Iceland, Liechtenstein, Norway), T-Mobile customers will pay CZK 11.93/min. incl. VAT. Incoming calls will be charged at CZK 4.58/min. incl. VAT. European regulation will also affect the price of text messages, which will cost CZK 3.36 incl. VAT per message effective from 1 July. These prices apply to contract customers with the activated EU add-on and to all Twist card users. Other services (MMS, data transfers) are charged according to the standard price list.

The European Union has newly imposed a duty to introduce a data roaming limit aimed at protecting customers against unexpectedly high bills for mobile internet use abroad. T-Mobile has already been offering this service to all customers free of charge since March this year. Beginning 1 July, however, the limit of CZK 1,500 incl. VAT will be obligatorily set up for all users browsing the web in the EU and EEA countries.

When using up 80% of the limit, customers will receive a notification text message. When reaching 100% of the limit, data services will cease to be available. In such a case, users can easily restore access to data services by sending a text message or calling the T-Mobile Customer Centre. Those customers who believe that the basic limit will not be sufficient can set up higher variants: CZK 4,680 and CZK 18,000 incl. VAT.

For contract customers, limits will be set up for one billing period; for Twist card users, for one calendar month.

EU roaming add-on Prices in CZK/min. excl. VAT Prices in CZK/min. incl. VAT
Outgoing calls  9.94  11.93
Incoming calls  3.82  4.58
SMS  2.80  3.36


 
About the Company

T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, has almost 6.2 million customers, the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to telecommunications services, it offers comprehensive ICT solutions not only for companies, but also for other organizations and individuals. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists) and www.t-mobile.cz/pomahame (information on the company’s CSR activities).

Contact details of the press unit: press@t-press.cz.