Q1 2015: T-Mobile announces satisfactory results

A slight increase of customer base
Higher total revenues despite of revenue decrease from mobile services
Consumption still rising, especially with regard to data

The first quarter of 2015 confirmed persisting trends: the use of telecommunications services grew, while the average revenue per user dropped again. T-Mobile´s customer base slightly increased to nearly 6 million due to good results in the contract segment. The operator focused on further LTE roll-out, it also commercially launched mobile TV.


As of March 31, 2015, the number of T-Mobile´s mobile customers reached almost 6 million. More than 3.5 million customers (59% of the customer base) were using one of the contract tariff plans, close to 2.5 million opted for a prepaid service. The average monthly churn rate (i.e. the share of customers who decided to stop using the operator’s services) increased to 1.5%.

´000 Q1/2014 Q1/2015 % y/y
Number of customers – mobile services 5,912 5,993 1.4%
Contract customers 3,393 3,519 3.7%
Prepaid customers 2,520 2,474 -1.8%
Net adds 81 -7 n/a
Contract customers 64 19 -70.3%
Prepaid customers 18 -26 n/a
Average monthly churn – mobile services 1.3% 1.5% 0.2%p

T-Mobile’s mobile customers called an average of 154 minutes per month during the first quarter of this year, 4.8% more compared with the previous year. Consumption grew in all areas – including the number of calling minutes and text messages, but above all the volume of transmitted data increased by 37.5% compared with the same period of the previous year, reaching nearly 3,209 terabytes.


The operator has been partially compensating declining mobile revenues with a strong emphasis on the efficiency of all its activities, though without reducing investments in technologies and services provided to customers. Total revenues from mobile and fixed-line services reached CZK 6.6 billion, with revenues from mobile services totaling CZK 4.4 billion. The average monthly revenue per user (ARPU) decreased year-on-year by 7.2% to CZK 245. The continuously growing use of data services is mirrored in the share of non-voice services in ARPU from mobile services, which increased year on year by 4 percentage points to the record level of 41%. 

CZKQ1/2014Q1/2015% y/y
Total revenues (million) 5,931 6,563 10.7%
Service revenues (million) – mobile services 4,709 4,411 -6.3%
EBITDA (million) (integrated services) 2,533 2,546 0.5%
EBITDA margin (EBITDA/total revenues) 42.7% 38.8% -3.9%p

ARPU – mobile services

264 245 -7.2%
Contract customers 390 356 -8.7%
Prepaid customers 96 89 -7.3%
Non-voice % of ARPU – mobile services




Company publishes consolidated figures with GTS from Q1/15.

More information on T-Mobile’s activities in Q1 2015 is available here.

About the Company

T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, is with its more than 6.2 million customers the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to converged telecommunications services, it offers TV and comprehensive ICT solutions. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists), www.t-mobile.cz/pomahame (information on the company’s CSR activities) and www.rozjezdy.cz (T-Mobile Takeoffs of the Year – a program to support small businesses).

Contact details of the press unit: press@t-press.cz.