More than 100,000 existing retail customers of České Radiokomunikace thus become in fact the clients of the largest mobile telecommunications operator in the Czech Republic. But they have no reason to worry about this change, as they will receive the same services that they are used to in the same scope and under the same conditions as before. In addition, they will gain access to all of the benefits T-Mobile offers its customers. The operator would like to soon introduce bundles offering combinations of fixed-line and mobile services at favourable rates.
All retail customers of České Radiokomunikace can now use new special contact numbers and addresses of T‑Mobile where any queries they may have will be handled. They can call 800 77 88 88 toll-free or send queries via e‑mail to firstname.lastname@example.org. All important information is also available at www.t-mobile.cz/integrovanesluzby. All existing retail customers of ČRa are also being sent letters with information about the takeover.
Today marks the beginning of the integration process. Integration of ČRa's retail business into T-Mobile's corporate structure will be implemented during this and next year, when the entire process is to be completed.
The decision of the Office for the Protection of Competition is available here.
T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, is with its almost 6.2 million customers the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to converged telecommunications services, it offers TV and comprehensive ICT solutions. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.
T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.
More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists), www.t-mobile.cz/pomahame (information on the company’s CSR activities) and www.rozjezdy.cz (T-Mobile Takeoffs of the Year – a program to support small businesses).
Contact details of the press unit: email@example.com.