T-MOBILE CUSTOMERS TO HAVE FULL CONTROL OVER THEIR DATA BILLS

Automatic activation of one-day bundles discontinued
Data services will newly be activated only upon the customer’s confirmation
Further simplification of the offer of data services

Prague, 9 June 2014 – On 15 June, T-Mobile will launch a new method of activating data services via an activation page. As the first operator in the Czech Republic to do so, T-Mobile will thus offer its customers the possibility of having convenient and absolute control over their data bills. At the same time, automatic activation of one-day bundles, mostly triggered, for instance, on smartphones by means of automatic updates, will be discontinued. The use of data services will thus become even more convenient and comprehensible for customers.

“The popularity of data services among our customers has been growing rapidly. But there is still a significant percentage of those customers who are concerned about using these services due to insufficient control over their bills,” says Milan Hába, Vice President Category and Products at T-Mobile, adding: “After the introduction of the new method of activating data services, there will no longer be any reason for such concerns – at least if users are with T-Mobile.”

After opening a browser in their mobile devices, customers will automatically land on the activation page, where they can choose among the basic options: they can purchase a one-day bundle or a one-month bundle. If they do not opt for any of those, no data services will be activated (and therefore no payment will be required).

The activation page will only appear if a customer’s device is connected to T-Mobile’s mobile network and the customer opens a web browser on their smartphone without data services being activated at that particular time.


 
About the Company

T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, is with its almost 6.2 million customers the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to converged telecommunications services, it offers TV and comprehensive ICT solutions. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists), www.t-mobile.cz/pomahame (information on the company’s CSR activities) and www.rozjezdy.cz (T-Mobile Takeoffs of the Year – a program to support small businesses).

Contact details of the press unit: press@t-press.cz.