• Until the end of February in free pilot operation
  • Online with wifi connection in flights of Lufthansa, Eurowings and Austrian Airlines
  • Available to contract customers in the My T-Mobile mobile application

Prague, 16 December 2019 - Starting today, T-Mobile is launching a new Internet service on the plane. T-Mobile customers can now stay connected with the world while flying over Europe. The service is still in pilot operation free of charge until the end of February and T-Mobile offers it to passengers with a mobile flat rate. Wi-Fi internet connection on board selected Lufthansa aircraft types can be easily activated by contract customers in the My T-Mobile application on their smartphones. T-Mobile provides Internet access in conjunction with the Lufthansa Group and the satellite operator Inmarsat.

“Air travel across Europe is taking on a whole new look with Internet on Air. Our customers can share their experience on board online or handle business matters, simply stay in touch,”says Jakub Hloušek, Mobile Services Manager for Tariff Customers, adding: “A 600 kbit / s satellite wifi connection is quite sufficient for normal communication or web browsing.”

All mobile tariff plan customers who have the My T-Mobile app on their smartphones can use the internet on an airplane. Without it, the wifi on board the aircraft will not connect. Internet can be set up in three steps. Before the flight, you need to download the latest update of the My T-Mobile application. This is now available for Android users, and will be available for iOS users within a few weeks.

After putting your device in “airplane mode”, just enter My T-Mobile and confirm access to “Internet on Beta”. The Aircraft Internet button will only be active on board aircraft of the listed Lufthansa Group companies. Business customers can also use the service without restrictions if they have the My T-Mobile app on their phone. The Internet is not available via the T-Mobile Business application.

To learn more about Airplane Internet, visit www.t-mobile.cz/internet-in-airplane.

About the Company

T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, is with its almost 6.2 million customers the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to converged telecommunications services, it offers TV and comprehensive ICT solutions. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists), www.t-mobile.cz/pomahame (information on the company’s CSR activities) and www.rozjezdy.cz (T-Mobile Takeoffs of the Year – a program to support small businesses).

Contact details of the press unit: press@t-press.cz.