"Taking care of our customers is our priority. For their peace of mind, we will not only provide greater comfort during the complaint, but we also offer super-advantageous financing of 0+23 installments without an increase and a security component in all tariffs. Furthermore, insurance, extended warranty, and consulting, and all this will run on a great modern 5G network. The goal is also a sustainable approach – to support circularity and use all resources as efficiently as possible," says Javed Arslan, Tribe Lead Household at T-Mobile Czech Republic, adding that customers who purchase the phone during February or March together with a contract will also receive a protective film for any phone for free.
Approximately 65% of Czechs have lost their smartphone at some point due to breakage, drowning or theft, according to statistics from the insurance company BNP Paribas Cardif, which is an insurance partner in the offer. And the numbers have been rising in recent years. The average cost of repairing a broken device was 67% of the purchase price of the phones, and replacing the smartphone display is still one of the most expensive repairs. Because the damaged phone is still at least partially functional, the owners do not have it repaired. Most often because of the high price of the repair and also because they cannot do without their device during the repair, and not everyone has a spare one available.
The main advantages of the new insurance:
- Insurance is valid worldwide
- No depreciation and no deductibles
- Minimum exclusions from insurance benefits
- The premium limit is calculated from the full price of the phone
- Reporting of an insured event now also via the My T-Mobile application
The M and L Safe L service mainly covers damage to phones by falling, water or electricity, but also covers damage to the device by children and pets or theft. The insurance has two variants, with a limit of up to CZK 50,000, always without deductibles and depreciation of the price of the phone. The maximum insurance period is 24 months. At the same time, their warranty period is extended by 1 year, i.e. to 36 months.
There are 3 variants of the Pro Sure service:
To be sure, S for CZK 29 per month will offer:
- Extended warranty by 12 months
- Guarantee of complaint settlement within 15 days
- Rental of a replacement phone for the duration of the complaint
For Certainty, M will offer the following for CZK 99 per month:
- All the benefits of the Safe S service
Standard insurance against damage or theft of the phone up to CZK 10,000
For Certainty, L will offer for CZK 249 per month:
- All the benefits of the Safe S service
- Premium insurance against damage or theft of the phone up to CZK 50,000
More information can be found at For Your Peace of Mind is Here For Certainty