Rapid customer base growth: 36 % in fixed broadband and 200 % in TV
Fixed broadband services used by more than 200.000 customers
Steady revenue growth of 0.3% y/y

T-Mobile stepped strongly into the fixed-mobile convergent future and continued in making significant steps in that direction in the first six months of 2018. The Company confirmed its position as the number one mobile operator in Czech Republic and also achieved rapid growth in fixed-line services and IPTV with more than 50,000 new customers subscribing to T-Mobile services in 2018.

T-Mobile has also been working hard on building its own fibre optic network by preparing all of the necessary paperwork with the aim of starting construction works in H2/2018 and offering fibre-optic internet access to its customers before the end of the year.

The Company also continued with innovations and customer-centric measures in the first half of the year. Just before the start of the summer holiday season, T-Mobile introduced new data roaming bundles comprising the best offer in the market. The operator reduced prices in the most popular destinations by up to 76% and by 92% in 20 other countries. Since 1 June 2018, customers purchasing the Smart Car service from T-Mobile can also rely on assistance services that will help them when they have trouble. The assistance services are available both to new and existing Smart Car users free of charge as part of their contract plan or prepaid service.

“I’m happy to see our focus on excellent customer experience is appreciated by our customers and is also attracting the new ones. The importance of converged services is growing fast and our growth in the area proves we have chosen the right strategy,” says Milan Vašina, Managing Director of T-Mobile Czech Republic and Slovak Telekom, who announced his decision to leave company by the end of September 2018, adding:. “I’m very proud on T-Mobile´s team and performance and I wish the Company to keep the track and pace in the future.”

Customers: Massive growth in fixed-line services and TV

Mobile: As of 30 June 2018, T-Mobile’s mobile services were being used by more than 6.17 million customers, of whom more than 3.9 million were contract customers (64 % of the customer base) and more than 2.2 million were users of prepaid services.

Fixed broadband: On 10 April 2018, T-Mobile launched “Plug-In Fixed-Line Internet”, a new fixed-line internet service that does not require any special installation that would involve installing an external modem on the roof or façade of a house. This service uses an indoor modem that is simply plugged into an electrical socket. Fixed broadband services and the Fixed Internet Over the Air service are currently used by 208,000 customers including 32,000 new signings in H1/2018.

TV: T-Mobile continued upgrading the most popular channels to HD quality and also launched its own channel called Magenta TV in May. T-Mobile IPTV and SAT TV services are currently used by 57,000 customers, 20,000 of whom signed up in H1/2018.

Technology: Ready for future

T-Mobile is preparing for the future and has been actively involved in the expansion of LTE-Advanced Pro networks and the development of 5G networks within the Deutsche Telekom Group. The operator tested Massive MIMO technology in H1/2018.

Rapidly growing mobile data consumption resulted in a further increase of transmitted data: in H1/2018, the volume of transmitted data in the T-Mobile Czech Republic network grew by 25.7% year-on-year, reaching almost 27 400 TB. Average data usage per contract customer grew to more than 1.1 GB / month.

Financial indicators: Growth in H1/2018

Total revenues from mobile and fixed-line services including hardware sales exceeded CZK 13 billion in H1/2018, with revenues from mobile services rising to more than CZK 9.2 billion. Total revenues grew by 0.3%. The average monthly revenue from mobile services per user (ARPU) was CZK 253.

About the Company

T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, is with its more than 6.2 million customers the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to converged telecommunications services, it offers TV and comprehensive ICT solutions. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists), www.t-mobile.cz/pomahame (information on the company’s CSR activities) and www.rozjezdy.cz (T-Mobile Takeoffs of the Year – a program to support small businesses).

Contact details of the press unit: press@t-press.cz.